Centre for Customer Care (CCC) Malaysia
Achieve the Invisible Business Advantage
Achieve the Invisible Business Advantage
LEAN SIX SIGMA FOR SERVICE
by Mr Vasu Velayuthan
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Date: 4 – 5 August 2010
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CERTIFIED CUSTOMER SERVICE TRAINER (CCST) 2010 (4th year running)
by Dr. Allen Teh
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Date: 22 – 25 November
2010
(Fees are inclusive of 2 tea breaks, lunch, course
materials and Certificate of Attendance)
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CERTIFIED CUSTOMER SERVICE MANAGER (2010)
by Dr. Allen Teh
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CCC
Malaysia's other Public Seminars
- Certified Customer Service Trainer (CCST)
- Certified Customer Service Manager (CCSM)
- High EQ Transformation for Leaders and Workforce
- Lean Six Sigma for Service - Improving Process and Systems
All our Public Seminars are customisable
for In-House programmes. Please contact us to discuss further. In some
cases, a Teambuilding programme can be designed alongside, merging fun
with learning. Visit www.goteams.biz
