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The training workshops that we conduct are mostly In-House for specific clients. Our programmes are always customised to the needs and environment of our clients.
All these programmes can be included into our Teambuilding Programmes eg. Drum Circle Playshop or Corporate Soldiers. By doing this, we are able to help companies "kill 2 birds with 1 stone" by combining Teambuilding with Learning Modules
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CUSTOMER SERVICE - MANAGERIAL
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CHANGE OR BE CHANGED! Business Survival for 2009
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 Becoming the Giant Magnet in Retail Business |
| Transforming Managers into Service Leaders |
| Loyal for Life: Service Recovery and Complaint Management |
 Customer Relationship Management (CRM) |
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CUSTOMER SERVICE - FRONTLINE
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 FEELINGS: Customer Service Through Rhythm and Music |
| FEELINGS: Quality Service...First Time, Every Time |
| Loyal for Life: Service Recovery and Handling Customer Complaints |
| CCC-HDI Call Centre Certified Programme |
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EMOTIONAL INTELLIGENCE (EQ)
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| EQ at the Workplace + EFT (Non-Mgt) |
| Developing EQ for Successful and Effective Leadership |
| Anger Management in the Workplace |
| EQ To Achieve Customer Service Excellence |
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LEADERSHIP DEVELOPMENT
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| Managing Employee Retention (Here Today, Here Tomorrow) |
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COMMUNICATION & INTERPERSONAL SKILLS
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| Better English, Better Service, Better Business |
| Speak like a PRO! |
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SELLING SKIILLS
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| Strategies for Relationship Selling - The Sun Tzu Way |
| Better Service, Better Sales, Better Business (Relationship Selling) |
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TEAMBUILDING PROGRAMMES
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| Building Teams Through Rhythm - Drum Circle Playshop |
| Building Teams Through Corporate Wargames - "Corporate Soldiers" |
| Corporate Wargames - Tough Leaders in Tough Times, The Sun Tzu Way |
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MOTIVATION
(Motivation Modules are usually conducted alongside our
Teambuilding Programmes)
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| Soar to the TOP! |
| GUNG HO! |
| The Stairway to Success |
| Tigers Programme |
| Achieving Peak Performance Together |
